Testimonials

 

Testimonials

We found Team Bob's by accident but quickly thanked God that we did. With extensive plumbing to do, your team jumped in, carrying such a positive, helpful, professional and upbeat manner at all times. We're very thankful for you guys and would recommend Team Bob's to anyone in need of qualified heating & plumbing with absolutely no hesitation!
Jill H.

Denver, Colorado

We arrived home from boating all day to find that our air conditioning was not working. With it being the Saturday evening of the 4th of July weekend, we were concerned that we wouldn't be able to get service for days. Team Bob's sent a technician within the hour. Mike was able to get us back up and running in no time. We are extremely pleased with the service and information that was provided. We will definitely be calling Team Bob's from now on!
Kristin

Rapid City, MI

Thanks Patrick at Team Bob's for helping out my client this morning in determining how to proceed with a heating system for a new purchase. You are awesome!
Jennifer H. Martin

Realtor

Please know how happy I have been with Team Bob's. I have had many professionals, not only at my this house but at others, and have never been more pleased as I am with Team Bob's.
Patti

Traverse City, MI

I wanted to write to thank you and your associates for your exemplary work in installing my new Lennox furnace.

You and your staff provided excellent customer service by tearing down the old closet that housed the former furnace, hauling it away, and leaving the area around the new furnace more neat and organized than before you has arrived. The price of the new furnace was also right. It was your professionalism and service that made this experience a positive one and worth recommending to others.
Penny Spencer

Cedar, MI

We would like to express our thanks in this note for your services in replacing our heating system. From the start, everyone involved – from scheduling with the office, a visit from the salesman and the installation showed that they cared for our needs and helped us in a quick and professional manner.
Dave, Kim & DJ Cook

Traverse City, MI

Just a note to tell you how pleased I was with the service performed today by your technician. His cheerful, informative and professional performance reassured me that I had made the right decision in requesting your service. Many Thanks!!!
Jack Thomas

Kalkaska, MI

I can't begin to tell you how impressed I am with the professionalism and competence of your three employees, Aaron Rubin (Installation Manager), Lana Olds (Scheduling Secretary), and Scott Loveland (Installation Technician). Each of these is the voice and face of your company within our community. I am pleased to have met them and proud that they are my neighbors. Their efforts in the interest of your customers is personable and their decision making represents the highest standard in corporate ethics. Deeply appreciative of their skills, I salute each of them! You may feel free to use this note in any way that furthers your business interests or the careers of those I have named. I wish for you and them a blessed and joyous Christmas Season and a successful New Year in 2010.
J.H.

Traverse City, MI

Just a quick note to thank you and Team Bob's for the quick and very satisfactory installation of my new furnace. Your sales presentation has proved to be spot on and the furnace is everything you claimed. Put me on that very long list of satisfied customers!
Jim Pascoe

Traverse City, MI

Having moved into our new condo with baseboard heating we have been pleasantly surprised with the Fujitsu air conditioning system installed by Bob's. The installation, service and follow-up by Team Bob's was professional. Our thanks to your comfort specialists.
Joseph G. Aprea

Traverse City, MI

We want to thank Team Bob's for all the prompt, friendly, and efficient service. Each man did an outstanding job--gladly answering our many questions and giving his honest opinions. Today, it is a relief to have a unit we can trust in both winter and summer. Thanks again!
Jim Wright

Empire, MI

We are writing to let you know that we are very satisfied with our new Lennox 70,000 BTU furnace and the whole crew responsible for its installation.

All in all, we are very pleased with our experience with your company and its employees. Bob's Furnace also installed our first furnace, a Bryant, 14 years ago. Thank you for great service over the years.
Robert I. Warner

Maple City, MI

We want to thank you for helping us with the furnace, air conditioning and hot water decisions. Installation was quick and professional. Your walk through after installation on how everything worked and maintenance needs were very helpful. We have finally been able to use the A/C and it worked great. I will recommend Team Bob to my friends.
Jim & Sharon

Interlochen, MI

I just wanted to take a minute to thank you for providing the "cooling tent" at the Cherry Festival this weekend! My family and I visited for the first time and had no idea there would be so little in the way of shade (I think it was 89 degrees when we were there!). We came across your tent and were able to cool off in no time at all! My mother was particularly grateful, as she was suffering from mild heat exhaustion. Thanks for giving us a "cool" memory!
Lisa Hulick
Thank You, Thank You, Thank You for your Professional, Fast and friendly service on a Sunday. David was very helpful and explained everything.
Carol Della Maloney Billings
Rick came out to provide a quote for a water heater yesterday, and I realized upon seeing him that I never wrote a note to communicate how pleased I was with the tremendous work Rick and the installation team did on my furnace last year. My uncle recommended Team Bob's to me and I paid it forward, singing the praises of Team Bob's whenever possible. Thanks again for the tremendous work on the furnace.
Ryan

Traverse City, MI

Your service technician was terrific. In addition to fixing our problem, he was very helpful in offering suggestions to improve cooling/heating in the house. I learned a lot from him.
Ken Warner

Traverse City, MI

Thank you and your installation team for their quick and clean work installing my new Lennox furnace and Marathon water heater. Everything works great!
Steven Kozleuchar

Traverse City, MI

I wanted to drop you a note regarding my experience with using Team Bob's services to purchase and install a new heat pump at my home. It is without question the very best contracting service I have ever experienced in my life.

Your staff worked marvelously together - it was like watching a ballet! They moved in concert and accomplished the tasks in a wonderfully smooth and effective way. They were friendly, helpful, clean, tidy and efficient, leaving my house cleaner than when they arrived.

Needless to say, I am impressed with Team Bob's staff, responsiveness, equipment, and follow-up. I will not use any other contractor for services that your company provides.

Again, thank you for your kindness, education, information and follow-up. Great job!!
Michael & Alison Willett

Northport, MI

I would like to personally THANK Team Bob's for their fast and courteous service in my recent time of need. I would definitely highly recommend Bob's…in fact I have mentioned the great service I received to all my friends and family!

Thank you Team Bob's, each and every one of you who I was in contact with…always professional and compassionate!!!
Penny Zika

Traverse City, MI

Sure was comfortable doing business with Team Bob's recently. Your expertise and follow up were the difference in an "average" or "above average" business experience. I won't have any trouble recommending Team Bob's to anyone looking for heating/cooling or plumbing.
Patrick W. Wicksall

Traverse City, MI

We wanted to thank you for making our new Lennox furnace purchase a pleasant experience; you were prompt, knowledgeable, and professional. Your follow-up on installation was excellent and we were "up and heating" ahead of schedule. Thanks again!
Gordon & Bev Carncross

Lake Leelanau, MI

We found your sales representative as well as the rest of Team Bob's very professional, courteous and had a good knowledge of your products. We were impressed by the follow up, to make sure everything was in working order…Thanks again.
Bob & Therese Dahringer

Traverse City, MI

I wanted to give credit to your salesman and the men that put the new furnace into my home. They all did a very good job and were nice. Even the man from the county (inspection) said the job was well done.
Karen A. MacKenzie

Traverse City, MI

We wish to commend our salesman and his installation team for their competence, friendliness, and attention to detail during the installation of our new furnace, water heater, and water softener. This was a painless and pleasant experience.
Tom & Barb Cole

Kewadin, MI